Customer Service Representative
The Faulkner Automotive GroupPhiladelphia, Pennsylvania, United States
Posted October 31, 2025
Full Time
About the Company
Founded in 1932, the Faulkner Organization has long been a leader in the automotive industry. As a family owned organization consisting of numerous dealerships located throughout Central and Southeastern Pennsylvania, we have successfully built a family of stores ready to serve every customer need. From sales to service, our locations strive to accommodate any customer with their automobile needs. To us, there are two simple reasons that we have been able to succeed throughout the years, our customers and employees. At Faulkner, we make it our daily mission to treat every customer as part of our family. This starts with our employees. Here at Faulkner, we are proud to employee nearly 2,000 amazing people. Every one of our employees is not only highly qualified, but part of the Faulkner family. This relationship extends to our ever important customer. From the moment a customer enters one of our facilities’ doors, they are treated as part of the Faulkner family, with trust, integrity, and respect. To help you better understand our corporate culture, we would like to share our mission statement: AS THE ACKNOWLEDGED LEADER IN OUR INDUSTRY, WE WILL CHART A COURSE FOR SELECTIVE BUT AGGRESSIVE GROWTH. WE WILL STRIVE TO PROVIDE AN EXCELLENT ENVIRONMENT FOR OUR EMPLOYEES, TO BE RESPONSIVE TO CUSTOMER NEEDS, AND TO EFFECTIVELY DEAL WITH OUR VENDORS AND MANUFACTURERS WITH THE HIGHEST STANDARDS OF INTEGRITY.
Job Description
Faulkner Automotive Group is seeking an enthusiastic and self-motivated Cashier/Receptionist to join their team. The company provides training and growth opportunities for employees and has been recognized with numerous Best Places to Work awards. The role focuses on providing excellent customer service, handling communication with insurance partners, and assisting the body shop.
Requirements
- High School Diploma or equivalent.
- Prior retail/receptionist or customer service experience is preferred.
- Excellent oral and written communication skills.
- Ability to work in a team environment.
- Ability to set appointments using an online system.
- Understanding of basic technical information.
Benefits
- Medical
- Dental
- Vision
- 401k with company match
- Paid time off & paid holidays
- Employee discounts
- Employee referral bonuses
- Annual reviews
- Merit increases
