Branch Head Cebu

The Branch Head supervises credit operations, manages personnel, and oversees branch facilities in accordance with company standards. They conduct loan processing, interviews, and reviews loan agreements to ensure compliance with underwriting standards.

Requirements

• Conducts branch loan processing according to credit policies and processes
• Reviews and evaluates loan applications according to credit underwriting policies
• Ensures that documentary and other eligibility requirements are complete and in compliance with underwriting standards
• Coordinates with Head Office for loan payment processing and release
• Attends to issues/ client complaints on loan processing
• Collaborates with Collection team in addressing and minimizing delinquent accounts
• Identifies areas for process/ policy improvements
• Acts as the CRM champion in the branch
• Provides feedback to Business Development team on improving CRM programs
• Coordinates with Operations Department in carrying out administrative and housekeeping functions
• Ensures branch premises/ facilities are maintained according to Central Admins policies
• Handles the procurement / inventory of goods / office supplies and other payables
• Ensures contracts, insurance requirements, and government regulations are complied with
• Manages the branch operational budget
• Oversees custodial and seasonal workers and coordinates issues with their respective manpower agencies
• Supervises the Branch Credit Operations personnel in the branch
• Acts as a mentor by providing constructive feedback to one-downs
• Cultivates and encourages a team culture within the branch

Benefits

• Good salary and benefits
• Opportunities for career advancement
• Collaborative and supportive work environment