Customer Tech Support
The Joint CommissionIllinois, United States
Posted December 18, 2025
47000 - 60000 USD year
Full Time
About the Company
Founded in 1951, The Joint Commission is a leading healthcare accreditation organization serving over 23,000 U.S. facilities with the Gold Seal of Approval. Specializing in health care accreditation and certification, the company ensures the highest standards of quality and patient safety across all settings through rigorous, knowledgeable, and responsible practices.
Job Description
As a senior level technical support specialist, provide technical support for customer-facing applications while delivering a great customer experience and achieving high overall customer satisfaction.
Requirements
- Bachelor's degree or equivalent
- 5+ years customer service experience with web application support
- Strong written skills
- Moderating technical support forums and chat technologies experience
- Spanish language proficiency (optional)
Benefits
- 401k Matching
- Generous Paid Time Off
- Retirement Plan
