Join a high-energy e-commerce flooring brand as a sales consultant to drive B2C sales from Cape Town. Convert inbound leads into closed sales through proactive calling, email follow-ups, and reactive enquiry handling.
Requirements
- Minimum 2-3 years of proven tele-sales experience
- Proactively follow up on inbound leads via phone, email, and chat to close sales
- Understand product range and match solutions to customer needs and budgets
- Drive clients to quotation stage quickly and manage the full sales process
- Ensure stock is allocated and raise sales orders accurately
- Provide aftercare and key account support to drive repeat business
- Deliver excellent customer service with speed, friendliness, and professionalism
- Maintain CRM data (PipeDrive or similar) and manage the full sales pipeline
- Track key performance metrics: quote value, follow-ups, conversion rates