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Help Desk at The Midtown Group | HireBase

Help Desk

The Midtown Group

Philadelphia, Pennsylvania, United States

Posted November 25, 2025

Full Time

About the Company

The Midtown Group is a small, woman-owned business certified by the Women’s Business Enterprise National Council (WBENC).

Job Description

Our municipality client is hiring an on-site Help Desk Technician to support their team in Philadelphia, PA.

Requirements

2+ years of experience working in a single point of contact help desk (individual team; single Help Desk Representative)
2+ years' experience using any Automatic Call Distributor (ACD) system

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Job Details

Employment TypeFull Time

Work TypeIn-Person

Languageen

Technologies

Windows 10Active DirectoryOffice 365Windows SCCMAutomatic Call Distributor (ACD) systemGroupLink’s eHelpdesk platform+2 more

Categories

Other

About The Midtown Group

The Midtown Group is a small, woman-owned business certified by the Women’s Business Enterprise National Council (WBENC).

The Midtown Group