Customer Support Agent (Night Shift)

Represent one or several of our brands, acting as the first point of contact for our players across global time zones, and support customers via email and live chat while collaborating closely with internal teams.

Requirements

• Previous customer-facing experience in the iGaming industry
• Fluent in English (native level or C2 proficiency)
• Strong communication and interpersonal skills
• Self-driven, resilient, and able to work independently at night
• Tech-savvy (Zendesk experience is a plus)
• Positive, can-do attitude with a growth mindset

Benefits

• Attractive remuneration package
• Health insurance cover from the first day of work
• Wellness benefit (after probation)
• Optician/Spectacle and Blue Lens Benefit (after probation)
• €180 monthly food allowance (night-shift only)
• Monthly snacks allowance
• Training support
• Modern office facilities
• Dog-friendly workplace
• Exciting Company Events
• Monthly Beer Fridays
• Eur1,000 Refer a friend bonus
• One day birthday holiday