CUSTOMER SERVICE REPRESENTATIVES

The Net America Corporation is looking for a Customer Service Representative to answer, evaluate, and prioritize incoming requests for assistance from customers/stakeholders.

Requirements

• Call Center experience
• High School Diploma
• Ability to identify problems, troubleshoot and be a problem solver
• Quality focus. Ability to conduct thorough analysis
• Self-motivated and desire/ability to learn new topics quickly
• Customer service focus
• Good verbal, listening and written communications abilities
• Positive and confident telephone skills
• Basic computer skills, including MS Office software and internet
• Efficient keyboarding/typing skills
• Knowledgeable of IT help desk concepts and procedures
• Displays professionalism and strong interpersonal abilities

Benefits

• Generous comprehensive benefits package