Registration Coordinator 1

The Registration Coordinator is an expert in product, process, or service line area, responsible for providing consumers with accurate information regarding products, services, and general procedures. This position ensures access to OSUWMC physicians and services, coordinates and supports the functions of integrated patient access services, and assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs.

Requirements

• High school diploma or GED
• Minimum 6 months experience in customer service or a healthcare environment
• Ability to use a variety of software packages, including the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, etc.
• Strong problem-solving and presentation skills
• High level of customer service skills
• Able to prioritize and coordinate multiple tasks in a busy environment