Attendee Support Manager

The Attendee Support Manager will serve as both an attendee support lead on medium to large scale in-person events, including and up to marquis events with 50,000+ attendees and other high-touch projects.

Requirements

• 3+ years of experience in a relevant role, with strong preference for experience in corporate events with registration software such as Cvent, Rainfocus, Stova (Aventri, eventcore, MeetingPlay) Swoogo, and Eventbase, and email ticketing software such as Help Scout and Zendesk.
• Proven experience in management of high-touch projects or events successfully from concept to execution
• Bachelor's degree from four-year institution is preferred.
• 2+ years of experience leading & supervising successful teams
• Experience creating effective trainings and resource documents
• Ability to multi-task in a fast-paced environment
• Strong writing skills (including clarity, customer-friendly tone, accuracy and grammar/structure) are a must in this role as you represent our clients to their customers

Benefits

• Full time position
• Opportunities for growth and development
• Health & Dental Insurance (choice of plans)
• 100% Employer paid short-term disability and life insurance
• Opportunity to elect additional life insurance and LTD insurance at employee expense
• Paid parental leave
• Opportunity to contribute pre-tax dollars to flexible spending accounts
• 401(K) with employer match
• Flexibility in work schedules
• Generous time off