The Salvation Army Great Lakes Division

The Site Operations Supervisor is responsible for preparing staff schedules, monitoring safety and security, conducting inspections, and maintaining accurate documentation.

Requirements

• Orientate and train all support specialists/facility technicians/maintenance/food drivers
• Prepare and maintain staff schedules, while verifying and approving hours worked
• Maintain accurate documentation regarding supervised staff
• Recommends hiring and disciplinary actions to Site Administrator
• Monitor staff, clients, residents, community supporters, and visitors
• Assist in providing for client safety and security
• Conduct all inspections and emergency drills as required by the Harbor Light System
• Ensure urinalysis screens and property searches are completed per contract requirements
• Oversee the maintenance of all records and reports kept by Support Specialists in SAM
• Responsible for ordering all client food and personal supplies
• Address non-clinical issues with clients (i.e. quality assurance such as food/rec activities)
• Assist clinical staff in investigating client grievances and complaints
• Responsible for providing all reports as directed by Site Administrator, Clinical Supervisor and Human Resources Manager
• Provide direction to staff for unusual or emergency situations with input from Site Administrator if needed
• Participate in case conferences, giving input on client behavior and client rules
• Perform other duties as assigned