Remote Call Center Representative Job Openings (Full-Time)
The Sydney Call Centre Inc.California, United States
Posted October 27, 2023
Full Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI is seeking Manitoba workers for remote customer service, help desk, technical support, and sales positions. The roles involve handling customer inquiries, troubleshooting issues, and assisting with product/service additions/removals. Full-time positions are available with competitive pay and benefits.
Requirements
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Typing skills of 20+ words per minute
- Basic knowledge of Microsoft Office Suite
- Basic understanding of Windows operating system
- Reliability and attendance skills
- Problem solving and negotiation skills
- Strong team orientation and customer focus
Benefits
- Paid Time Off
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code