Work-at-Home Customer Service Representative Job Openings (Full-Time)
The Sydney Call Centre Inc.California, United States
Posted October 27, 2023
Full Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI is seeking work-at-home customer service representatives to support remote work demand. This position involves handling inbound customer inquiries, troubleshooting technical issues, and assisting customers with adding/removing products and services. Opportunities are available for all schedules, day, night, seven days a week.
Requirements
- Develop and grow with a team
- Excellent communication skills
- Typing proficiency
- Microsoft Office Suite knowledge
- Windows OS knowledge
- Reliability and attendance
- Conflict resolution and problem solving
- Excellent interpersonal skills
- Ability to multi-task
- Strong customer focus
- Ability to thrive in a fast-paced environment
Benefits
- Paid Time Off
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Casual Dress Code