Work From Home Inbound Contact Centre Agent
The Sydney Call Centre Inc.Unorganized Centre Parry Sound, Ontario, Canada • Riverside, California, United States • New Mexico, United States • Florida, United States • College Station, Texas, United States • Lawrence, Kansas, United States • Nova Scotia, Canada • South Africa • Philippines
Posted November 1, 2023
Full Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI, a rapidly growing tech-enabled business services company, is seeking a Work From Home Inbound Contact Centre Agent to provide responsive and empathetic customer support. The role involves responding to inbound calls, assisting with inquiries, and logging interactions in a CRM system. MCI emphasizes a positive work environment with growth and development opportunities.
Requirements
- Must be 18 years of age.
- High school diploma or equivalent required.
- Experience with outbound sales or call center is preferred.
- Excellent verbal communication and listening skills.
- Reliable internet connection and quiet home office setup.
Benefits
- Paid Time Off
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code