IT Support Engineer

IT Support Engineer (Tier 2 – Help Desk) position available. The right candidate will have a proven background in providing technical support across diverse client environments. Responsibilities include troubleshooting desktops, servers, networking, and business-critical applications.

Requirements

• 5+ years’ experience in IT support with at least 3+ years in a Tier 2 or higher role
• Proficiency in Windows OS support, Microsoft 365 administration, Active Directory/AD Sync, and domain/permissions management
• Experience with RMM tools and PSA/ticketing systems

Benefits

• Medical, Dental, and Vision Benefits
• Paid time off
• Training & Development
• 401(k)
• Life Insurance