Hotel Front Office Manager

Thind Management is seeking a highly motivated and experienced Front Office Manager to oversee the day-to-day operations of the front desk at a hotel. The ideal candidate will have strong leadership skills, attention to detail, and the ability to handle guest issues effectively.

Requirements

• High school diploma or equivalent (required); bachelor’s degree in Hospitality Management or a related field (preferred)
• Previous experience in front desk operations or guest services, with some supervisory experience (preferred)
• Excellent customer service and communication skills
• Strong problem-solving skills and ability to handle guest issues effectively
• Proficient in hotel management systems, property management systems, and relevant software
• Detail-oriented with strong organizational and multitasking skills
• Ability to work under pressure and adapt to changing situations
• Proficient in Microsoft Office and hotel & restaurant software(s)
• Must have a flexible work schedule