Customer Service Representative

The Customer Service Representative will be responsible for answering client inquiries, providing product information, and resolving customer issues. They should be friendly, empathetic, and eager to solve problems effectively. The role involves excellent communication skills and a customer-focused approach.

Requirements

• Excellent customer care and focus
• Ability to assess customers’ needs and provide appropriate solutions
• Ability to learn and follow customer service procedures
• Basic computer skills
• Excellent communication skills (phone, email, chat, etc.)
• Strong multitasking skills
• Excellent time management and prioritization skills
• Ability to actively listen
• Customer-focused for positive customer experience

Benefits

• Health Insurance (dental and vision included)
• Excellent retirement plan
• Tremendous upward mobility into other positions and management
• Flexible hours
• Remote Position(s) available