SAP Basis - Service Management, Analyst
Thomson ReutersMexico City, Mexico City, Mexico
Posted November 21, 2025
Full Time
About the Company
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
Job Description
We are looking for an SAP Basis - Service Management, Analyst to join our team. The role involves delivering SAP WRP and S4 service lifecycle management, collaborating with different partners and teams, and monitoring, supporting and improving services according to incident, change and problem management. The ideal candidate has 3+ years of experience in SAP Basis modules, a Bachelor's degree or equivalent, and strong customer service, problem-solving, organizational, and conflict management skills.
Requirements
- Bachelor's degree or equivalent
- 3+ years of experience in SAP Basis modules
- Fluent English
- ITIL knowledge
- Strong customer service, problem-solving, organizational, and conflict management skills
Benefits
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
