Forward Deployed Engineer
ThoughtfulAustin, Texas, United States • United States
Posted July 17, 2025
140000 - 190000 USD year
Full Time
About the Company
Thoughtful AI specializes in developing an AI operating system for healthcare revenue cycle management (RCM) teams. Utilizing technologies like Robotic Process Automation, Optical Character Recognition, and Natural Language Processing, Thoughtful AI automates repetitive tasks to enhance efficiency. The company offers a white-glove service, seamless integration with existing systems, and a focus on vendor consolidation and ROI-driven solutions, making it a distinctive choice for healthcare leaders.
Job Description
Thoughtful is revolutionizing healthcare automation with its AI-powered Revenue Cycle Automation platform. The Forward Deployed Engineer will bridge the gap between the company's technologies and customer workflows, deploying and integrating solutions to improve efficiency and enhance patient care. This role involves collaboration with customers, software engineering, deployment, and technical support.
Requirements
- Collaborate with customers to understand their workflows and pain points.
- Engineer and own the software solutions deployed to customers.
- Lead the implementation and integration of the platform into customer environments.
- Provide hands-on technical support during deployment and troubleshooting.
- Strong communication skills.
Benefits
- Competitive compensation
- Equity participation
- Health benefits
- Time off
- Paid company holidays
