Thrive is a rapidly growing technology solutions provider seeking a Systems Engineer to provide end-user desktop support remotely. The successful candidate will provide technical documentation, assess, resolve, and/or escalate issues, and maintain a high level of world-class customer service.
Requirements
- 2+ years providing end-user support for current PC desktop, application software and user server administration
- 2+ years troubleshooting and repairing personal computers in a corporate networked environment
- 1+ years of financial industry experience, specifically within a private equity firm or hedge fund is preferred
- 1+ years providing white glove IT support
- Strong communication/interpersonal skills, both written, verbal and excellent telephone manner
- Maintain a high level of world-class customer service/professionalism to a wide range of customers
Benefits
- Competitive salary and benefits package