We're looking for a Backoffice Specialist to join us in making the energy transition happen in the Dutch market. As a Backoffice Specialist, you will be responsible for the
Requirements
- Operational Excellence: Manage and solve (complex) operational tickets related to grid connections, metering, and billing.
- Supplier Mediation: Act as the primary point of contact and mediator between Tibber and other energy suppliers or Dutch grid operators (Netbeheerders).
- Process Improvement: Proactively identify opportunities to automate or streamline current backoffice workflows to increase efficiency.
- Process Implementation: Seamlessly implementing new processes and rules based on the ever-changing political and energy landscape to ensure compliance.
- Data Management: Maintain data quality within our systems, ensuring that customer and energy data is accurate and up-to-date.
- Problem Solving: Dive deep into operational discrepancies, using your analytical skills to find the root cause and implement lasting solutions.