Customer Support Team Lead (Nordics)
TibberStockholm, Sweden
Posted February 12, 2026
Full Time
About the Company
Tibber is a forward-thinking tech company that helps households lower and shift their energy consumption to more sustainable and affordable hours.
Job Description
We're looking for a Customer Support Team Lead to join us in making the energy transition happen. As a Customer Support Team Lead, you'll lead and develop our customer support teams across Norway and Sweden.
Requirements
- Proven leadership experience in customer support and sales or commercial operations
- Strong understanding of how great customer conversations can drive both satisfaction and commercial growth
- Experience coaching teams in performance, quality, and customer dialogue
- Experience working with targets, KPIs, and data to drive improvement
- Strong communication and stakeholder management skills
- Fluent in English and Swedish
