Enterprise Monitoring Tools Technician (Hybrid)
Tier One TechnologiesMinnesota, United States
Posted September 7, 2023
Contract / Temporary
About the Company
Tier One Technologies is a national technical consulting and services firm specializing in government sector clients, including Federal, State, and Local entities. With a GSA MAS Schedule 70 contract, the company offers comprehensive technical delivery management solutions, distinguishing itself through its expertise and proven track record in supporting public sector initiatives.
Job Description
ID 2025-21745 seeks an Enterprise Systems Monitoring Technician to work with a US Government client. The position is a Hybrid contract-to-hire, requiring 11:00 PM -7:00 AM CST shifts. Shift work includes weekends and days off, with training period for new hires. Candidates must obtain a federal government background clearance (IT).
Requirements
- Monitor daily operation of computing infrastructure.
- Determine cause of alarm and resolve network outages.
- Manage critical incident phone bridges.
- Assist in triage and incident management.
- Compose and send notifications for incidents.
- Monitor and execute incidents and change requests.
- Assist with change requests and metrics analysis.
- Obtain US Citizen or Green Card status.
