IT End User Experience Specialist
TierpointSt. Louis, Missouri, United States
Posted January 14, 2026
51746.37 - 77619.56 USD
Full Time
About the Company
Tierpoint is a leading provider of cloud computing, colocation, and managed services, specializing in hybrid IT solutions. With data centers and comprehensive security offerings, including HIPAA and PCI compliance, Tierpoint helps businesses simplify complex infrastructure to innovate, exceed customer expectations, and drive revenue.
Job Description
Create a smooth, secure, and positive technology experience for employees as an IT End User Experience Specialist.
Requirements
- Manage Microsoft 365 services
- Administer user accounts, permissions, and security groups using Azure Active Directory
- Deploy, configure, and maintain Windows and macOS workstations
- Troubleshoot and resolve hardware, software, and operating system issues
- Support Meraki wireless network, FortiClient VPN and EMS
- Provide Tier 2/3 technical support for escalated help desk requests
- Support onboarding and offboarding processes
- Enforce endpoint security standards
- Assist with IT projects and investigations
- Work with cross-functional teams to improve digital workspace tools and workflows
Benefits
- Paid Time Off
- 401k Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Retirement Plan
