Technical Services Engineer (EE25058)
TMEIC Corporation AmericasRoanoke, Virginia, United States • Houston, Texas, United States
Posted September 26, 2025
Full Time
About the Company
Link to TMEIC Corporation Americas website: https://www.tmeic.com/.
Job Description
This technical services engineer role focuses on providing warranty engineering support for clients and field engineers, analyzing failures, resolving issues, and updating CRM systems. The role involves troubleshooting, ensuring safety compliance, and contributing to continuous improvement. This is a hybrid position working from either Roanoke, VA or Houston, TX.
Requirements
- Formulate potential resolutions for clients and field engineers from failure trend information.
- Advise clients and Company engineers to resolve on-site issues with technical support.
- Analyze client equipment failures using remote diagnostics tools.
- Resolve issues at client sites by leading problem-solving efforts.
- Correct errors in hardware, software, or system design.
- Obtain and schedule resources for field change implementation.
- Report to the factory on errors in hardware, software, or system design.
Benefits
- Competitive salary
- Opportunities for growth
- Collaborative work environment