Customer Service Representative
TMX Finance Family of CompaniesMichigan, United States
Posted January 14, 2026
Full Time
About the Company
The Community Choice Financial Family of Brands is a consumer specialty finance organization in the U.S.
Job Description
Customer Service Representative at Check Into Cash in Livonia, MI. As a CSR, you'll help people in your community access financial solutions and provide exceptional in-store experiences.
Requirements
- Connect with customers to cultivate lasting relationships
- Review, validate, and process customer transactions
- Maximize customer success by offering personalized financial services
- Enter and maintain customer information into a POS system
- Build new business by completing daily call campaigns
- Assist in customer account management and collections
- Perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to a robust learning management system
- Cross brand training
- Enrollment in a Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Basic and Enhanced Voluntary benefits
- Free access to mental health resources
- Free access to exclusive discounts
- Paid time off