Customer Service Representative (Bilingual)
TMX Finance Family of CompaniesKansas City, Missouri, United States
Posted January 22, 2026
30000 - 30000 USD
Full Time
About the Company
The Community Choice Financial Family of Brands is a consumer specialty finance organization that provides short-term financial services to customers across the US.
Job Description
As a Customer Service Representative, you'll help people in your community access financial solutions. You'll process transactions, provide exceptional in-store experiences, and advance in a fast-growing company.
Requirements
- Connect with customers to cultivate lasting relationships
- Review and process customer transactions with accuracy
- Maximize customer success by offering personalized financial services
- Enter and maintain customer information with precision and integrity
- Build new business by completing daily call campaigns
- Assist in customer account management and collections
- Perform duties outside of the office
- Maintain internal and external store appearance
- Uphold compliance with Company policies and procedures
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to a robust learning management system
- Cross brand training
- Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Basic and Enhanced Voluntary benefits
- Free access to mental health resources
- Free access to exclusive discounts
- Paid time off
