Implementation Engineer

Tonkean is a customizable process experience platform. The Implementation Engineer builds and configures workflows based on designs created by the Implementation Architect, leveraging deep product expertise to implement tailored solutions.

Requirements

• 4+ years in implementation, solutions engineering, or platform configuration roles
• Deep understanding of no-code/low-code platforms, APIs, and enterprise systems
• Strong troubleshooting skills; comfortable solving novel technical challenges
• Proven experience with troubleshooting technical problems where the answer isn’t obvious or Google-able
• Experience implementing SaaS solutions in complex environments
• Experience running projects where the roadmap/checklist is not out-of-the-box templatized and will vary for every client’s custom situation
• Familiarity with CRUD operations, webhooks, JSON, and basic scripting logic
• Comfortable working cross-functionally with product, customer success, and design teams

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement