Customer Success Manager-Onboarding
TrackierNoida, Uttar Pradesh, India
Posted November 27, 2025
Full Time
About the Company
Trackier is building SaaS products used in over 20+ countries, helping brands grow their website conversions through partners.
Job Description
Trackier is looking for a Customer Success Manager-Onboarding to serve as the primary point of contact during client onboarding, manage support tickets, and resolve technical issues. The role requires a minimum of 4+ years of experience in implementation or client support within SaaS environments, understanding of mobile app development fundamentals, and basic knowledge of REST APIs and ad technologies.
Requirements
- Minimum 4+ years of experience in implementation or client support within SaaS environments
- Understanding of mobile app development (iOS/Android) fundamentals
- Basic knowledge of REST APIs and ad technologies
- Working knowledge of attribution methodologies
- Experience with technical troubleshooting
- Bachelor's degree in Computer Science or equivalent practical experience
Benefits
- Medical Insurance
- 5 days working culture
- Best in industry salary structure
- Sponsored trips