The Groom Tech in Training position at Petsense involves completing a 15-week training program in grooming and bathing, with hands-on practice and online exams. The role requires maintaining regular attendance, supporting selling initiatives, and performing grooming duties such as bathing, nail trimming, and ear cleaning. The position also involves providing excellent customer service, handling equipment, and maintaining a safe and clean environment for animals.
Requirements
- Maintain regular and predictable attendance
- Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
- Take the initiative to support selling initiatives (TEAM)
- Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks
- Safe Pet Handling
- Bathing, Drying, Brushing and Combing all coat types
- Nail Trimming
- Ear Cleaning
- Preparatory Hair Trimming
- Basic Clipper Techniques
- Basic Finishing Techniques
- Customer Service Skills
- Demonstrating Professionalism
- Equipment Handling and Maintenance
- Ensures the safety and well-being of animals
- Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners
- Practice Safety and Sanitization protocols
- Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients
- Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations
- Maintains records of all pet clients to include services provided and vaccination records
- Operate computer as needed
- Recovery of store, if needed
- Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
- Complete all documentation associated with any of the above job duties
Benefits
- Company-paid life and disability insurance
- Paid parental leave
- Tuition reimbursement
- Family planning resources such as adoption and surrogacy assistance
