Italian-Speaking Customer Success Specialist

We're seeking an Italian-speaking Customer Success Specialist to join our remote team. As a key partner in customer success, you'll work directly with customers to ensure they get the most value out of our products and services.

Requirements

• Understand and drive customer success goals
• Monitor customer performance and uncover opportunities for growth
• Assist with billing, administration, and customer inquiries
• Collaborate globally with internal teams to ensure seamless service
• Provide prompt, reliable, and accurate information about the products, services and solutions to customers while maintaining effective communications by adjusting to the pace and technical level of the customer

Benefits

• Competitive salary
• Cafeteria benefit package
• Supportive, international team
• Engaging team building and social activities
• A modern office environment
• Full paid training