Intern - EUC - IT Infrastructure
TransUnionMakati, Philippines
Posted November 26, 2025
Internship
About the Company
TransUnion has a welcoming and energetic environment that encourages collaboration and innovation.
Job Description
We are looking for an IT Support Intern to join our IT Infrastructure team. As an intern, you will provide technical assistance to EUC users, install and configure computer systems, and troubleshoot issues. You will work closely with EUC Engineers and associates to support BAU and KTLO operations.
Requirements
- Provide technical assistance to EUC users on hardware and software-related issues
- Install, configure, and troubleshoot computer systems, hardware, and software
- Monitor system performance and troubleshoot any issues
- Follow established procedures and processes for computer maintenance
- Provide training and support to EUC users on the use of computer systems and software
- Inventory and keeping updated records of IT assets
- Documentation and Knowledge Management (IT Processes, Manuals, procedures, etc.)
- Perform system backups and maintain accurate records
- Research and recommend solutions for technical problems
- Security Compliance and Risk Management of the Desktop Systems and IT operations
