We Put the World on Vacation. Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Requirements
- Assist Department Managers with motivating and inspiring our team
- Drive the Guest Experience Host program onsite to deliver the budgeted sales guest flow and penetration rates
- Direct and promote a good working relationship between the various resort departments encouraging teamwork
- Assist Department Managers in recruitment, hiring, and training of all staff, to assure adequate staffing levels at all times, within the budget guidelines
- Assist Department Managers with establishing ongoing training programs
- Assist the Resort Manager with the planning, implementing, and monitoring of policy and procedure
- Help Department Managers maintain a safe resort environment for owners, guests, and staff
- Regularly complete resort paperwork in a timely, accurate manner
- Direct and coordinate schedules with projected workflow, within budget
- Develop and implement a budget and business plan
- Direct all departments and have an understanding of the departments' daily operations
- Maintain a good working relationship with suppliers
- Lead by example for staff in areas of appearance, performance, and professional conduct
- Successfully interact with Management, other Managers, and colleagues
- Conduct oneself in a professional manner at all times and within the guidelines set by State and Federal laws and company policies
- Be familiar with and ensure staff adhere to legislative obligations/requirements and company occupational health and safety policies and procedures
- Report any unsafe practices, incidents, or accidents on the appropriate forms to the OH&S Consultant immediately
- Assume the role of General Manager in their absence
- Display Hospitality with HEART to all internal and external parties
- Display innovation through inspiring, creating, and improving processes and products
- Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise
- Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible
- Perform other duties as reasonably requested within your skill and capacity as directed by your manager
Benefits
- We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
