Senior Associate Product Operations Manager
TravelokaEast Jakarta, Indonesia
Posted November 14, 2025
Full Time
About the Company
Traveloka is Southeast Asia’s leading all-in-one travel platform connecting millions globally with trusted, world-class experiences. Founded in 2012, Traveloka has operations in Australia, Indonesia, Japan, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. With over 140 million app downloads and more than 40 million monthly active users, Traveloka stands as one of the most popular travel apps in the region. Traveloka's mission is to revolutionize the travel and lifestyle industry by providing seamless, user-friendly solutions for booking flights, hotels, and experiences. We want to empower travelers with a comprehensive platform that simplifies trip planning and enhances the overall travel experience. By leveraging cutting-edge technology and a customer-centric approach, Traveloka aims to redefine the way people explore and connect with the world, making travel more accessible and enjoyable for everyone.
Job Description
Join our team as a Senior Business Operations Associate Manager and contribute to building our operational capabilities in collaboration with Product Managers, Market Managers, and Customer Care team. Responsibilities include maintaining SLAs, onboarding new partnerships, troubleshooting operational processes, and analyzing data to drive product decisions.
Requirements
- Bachelor's degree in Computer Science and Computer Engineering, or other relevant fields (Mathematics, Electrical Engineering, IT, Chemistry, Physics, Engineering Science, STEM) from reputable universities with minimum GPA of 3.5/4.0.
- 3 year or more of working experience.
- Experience in the travel industry, other technology company, or global consulting field is a plus.
- Excellent analytical skills and ability to interpret complex data to drive decision-making.
- Strong project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within deadlines.
- Ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
- Excellent communication skill in English, both written and verbal, with the ability to present ideas and influence stakeholders effectively.
- Ability to quickly learn and absorb new knowledge in the fast-changing and dynamic industry, and synthesize learnings into strategic growth levers that generate tangible business impacts.