Senior Syslog Server Analyst (Contract-based)

The Senior Syslog Server Analyst will play a pivotal role in managing, analyzing, and optimizing enterprise applications and Server Log to meet the business needs of the organization.

Requirements

• Provide day-to-day technical support for enterprise applications, ensuring high availability and performance.
• Troubleshoot and resolve application issues, escalating to vendors or development teams as necessary.
• Perform regular system maintenance, upgrades, and patches to ensure applications remain up-to-date and secure.
• Collaborate with business users and stakeholders to gather and analyze functional requirements for new or existing applications.
• Document system requirements, workflows, and configuration changes for future reference and training purposes.
• Translate business requirements into technical specifications to guide system configurations and customizations.
• Configure and customize enterprise applications to meet business needs.
• Work with technical teams to implement complex application changes, enhancements, and integrations.
• Ensure that applications are aligned with best practices and standards.
• Monitor application performance and usage metrics to identify areas for improvement.
• Proactively recommend improvements to optimize performance and increase user satisfaction.
• Generate and maintain reports related to application usage, issues, and performance.
• Manage incidents and problems related to applications, ensuring timely resolution and minimal disruption to business operations.
• Identify recurring issues and propose long-term solutions to prevent future incidents.
• Lead or assist in the implementation of new application solutions, upgrades, and migrations.
• Ensure that projects are delivered on time and meet the needs of the business.