Sales Engineer (Sao Paulo)

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. The Sales Engineer (SE) is the technical bridge between our Sales Representatives and their pre-sales customers, helping close deals by proactively managing and delivering technical value in person, online, and over the phone.

Requirements

• Act as a trusted technical advisor to customers, providing in-depth knowledge of Trend Micro’s cybersecurity solutions in dynamic, high-pressure pre-sales environments.
• Conduct Proof of Concept (PoC) engagements to demonstrate product capabilities and support deployment architecture planning and implementation.
• Troubleshoot software and network issues in complex, multi-vendor environments.
• Continuously expand knowledge of Trend Micro’s current and upcoming products and maintain awareness of the broader security landscape.
• Share knowledge and best practices with the SE team to promote efficiency and consistency across engagements.
• Deliver technical training sessions to partners, customers, and internal teams when necessary.
• Contribute to the SE Readiness Program and develop Subject Matter Expertise in assigned technologies and products.
• Collect and communicate customer feedback and feature requests to Product Management.
• Support alliance initiatives and collaborate with technology partners and customers to build joint value.

Benefits

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Diverse and multicultural workforce
• Equal employment opportunity for all applicants and employees