Customer Service Agents for Contact Handling (Saudi Nationals Only)
TrendyolRiyadh, Riyadh Region, Saudi Arabia
Posted August 29, 2025
Full Time
About the Company
Trendyol, founded in 2010, is a leading e-commerce platform backed by top-tier investors. With a focus on technology-driven innovation, Trendyol offers a seamless shopping experience across multiple sectors including fashion, second-hand goods, and food delivery. The company's rapid expansion into international markets underscores its commitment to becoming the global e-commerce leader.
Job Description
Trendyol Growth is seeking a Customer Service Agent for Contact Handling, specifically for its Saudi operations. This role focuses on providing prompt and professional support via live chat to customers, resolving inquiries, and maintaining high quality. The role involves managing multiple chats, collaborating with internal teams, and contributing to a customer-focused environment.
Requirements
- Previous experience in a customer service role
- Excellent written communication skills (English)
- Typing speed and accuracy for multiple chats
- Customer-focused mindset
- Problem-solving skills
- Adaptability and willingness to learn
Benefits
- Personalized training allowance
- Learning opportunities
- Responsibility from day one
- Diverse international team
- Growth opportunities
- Meaningful connections
- Team rituals and social events
