Technical Specialist - Laptop & PCs

TruWest Holdings is a private holding company seeking a Technical Specialist to join their team. The ideal candidate will have experience in laptop and PC repair, strong organizational skills, and excellent communication and teamwork skills.

Requirements

• Evaluate and perform necessary actions for devices in for repair.
• Evaluate devices for functionality ensuring thorough diagnosis and potential repair.
• Manage the RMA (return merchandise authorization) process for multiple clients.
• Prepare devices for outsourcing, manage shipping logistics, and update repair order tickets.
• Handle batch processing and ensure accurate labeling for shipments.
• Adjust, calibrate, configure, and deploy devices per customer specifications.

Benefits

• Work hard, play hard philosophy with on-site basketball court, pickleball court, golf simulator, full-scale gym, brewery, and restaurant.