General Manager/Chief Operating Officer

Belfair POA, Community and Country Club, a Platinum Club and Distinguished Club of America, is seeking a General Manager/Chief Operating Officer to lead one of America's most respected private clubs. The ideal candidate will have strong financial literacy, operational expertise, and strategic leadership skills to drive excellence in service, operations, and member experience.

Requirements

• Serve as the chief steward of Belfair's mission, culture, and brand of excellence.
• Provide strategic leadership in the development and execution of the Club's short- and long-range plans.
• Administer and implement Club policies, procedures, and initiatives established by the Board of Directors.
• Direct all department heads, including Golf Operations, Agronomy, Community and Common Areas, Food & Beverage, Sales & Marketing, Finance, Tennis & Recreation, Marketing, Human Resources and all Member Services.
• Oversee the preparation and management of operating and capital budgets; ensure sound financial performance and effective resource allocation.
• Monitor and analyze key financial and operational metrics, making fact- and data-based decisions to drive performance.
• Ensure the highest standards of quality across all facilities, programs, and services—including golf, dining, fitness, and social experiences.
• Foster a strong service culture that prioritizes member engagement, satisfaction, and retention.
• Lead and inspire a high-performing team; attract, develop, and retain top talent.
• Collaborate with the Board to establish strategic policies and long-term capital plans.
• Manage an extensive community and club multi-year Capital Plan
• Represent the Club in the community and within the private club industry to enhance Belfair's reputation and influence.
• Maintain compliance with all local, state, and federal regulations; ensure safe and well-maintained facilities.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance