The Head Golf Pro is responsible for overseeing and maintaining all facets of the golf operation at Broken Top Club in Bend, OR. This includes providing professional support, direction, management, training, and leadership to golf staff associates, promoting customer relations, and enhancing the quality of the golf experience.
Requirements
- Oversee and maintain all facets of the golf operation
- Provide professional support, direction, management, training, and leadership to golf staff associates
- Promote and nurture customer relations and enhance the quality of the golf experience
- Responsible for day-to-day golf operations
- Assists in the development and day-to-day tracking of the budget and business plan
- Creates a customer service-oriented atmosphere that promotes the game of golf and meets the needs of the members
- Works closely with the Superintendent and the Food and Beverage Manager on a daily basis
- Prepares work schedules and assigns associates areas of responsibility
- Responsible for Data Capture / Data Collection of golfing guests and potential customers
- Provides leadership and vision to golf staff, building people, and preparing them for career advancement
- Provide golf instruction through lessons and clinics to members and guests
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates
- Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants
- Assures that effective orientation and training are given to each new associate
- Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses
- Responsible for implementing and maintaining excellent service to achieve guest satisfaction
- Incorporates safe work practices in job performance
- Regular and reliable attendance
- Performs other duties as required
Benefits
- Year-end bonus potential
- Education and Dues Allowance
