Técnico de Computadora - Soporte Help Desk
Truenorth CorporationPuerto Rico
Posted December 23, 2025
Full Time
About the Company
Truenorth Corporation is a leading Business and Technology Transformation firm serving private enterprise and government. Our core services include Vision Point - Business Consulting, Stable Point - Information Technology Solutions, Track Point - Project Management, and Code Point - Expert Team of Analysts and Developers. Truenorth stands out with its strong focus on delivering value-added solutions that generate business results, placing client interests first, and maintaining a commitment to service and availability.
Job Description
Work in the Information Systems area - Help Desk. Provide technical support to users through phone calls, emails or chat, diagnosing and providing technical solutions to problems reported by clients and users.
Requirements
- Full-time availability from Monday to Friday.
- Ability to express themselves fluently and manage clients.
- Ability to work under pressure.
- Knowledge of operating systems (Windows, Linux) and corporate applications (M365)
- Basic handling of networks, VPN, and connectivity.
- Familiarity with virtualized environments (VMware, Azure).
- Experience with ticket management tools and remote support.
