Bilingual (Portuguese/English) Customer Service Representative
TTECSão Paulo, Brazil
Posted January 12, 2026
Full Time
About the Company
TTEC is a global customer experience (CX) partner that leverages 40 years of expertise to help leading brands deliver exceptional service across every touchpoint. The company blends human expertise with AI‑driven solutions, offering end‑to‑end services such as CX consulting, omnichannel technology, bilingual support, and cloud‑based customer care. TTEC’s portfolio also includes revenue‑growth initiatives, customer acquisition, and digital trust and safety programs, positioning it as a full‑service CX innovator rather than a traditional BPO. Its distinctive focus on operational excellence and deep customer‑centric insight enables brands to create meaningful, scalable experiences that drive loyalty and growth.
Job Description
As a bilingual customer service representative, you'll help customers with their issues and concerns, build relationships with clients, and grow your career in a fun and high-energy environment.
Requirements
- Advanced English and Portuguese both written and spoken
- Ability to navigate through several web applications simultaneously (multitask)
- Competency using Microsoft Windows
Benefits
- PTO
- Tuition reimbursement
- Health and wellness incentives