(Temps plein) Commis à la saisie des données // (Full Time) Data Entry Clerk

Turning Point Brands Canada is seeking a Data Entry Clerk to support various administrative and coordination tasks within the operations department. This role ensures smooth sales order processing, account management, and inventory control, while maintaining effective communication with sales and marketing teams. The position involves accurate data entry, creating customer accounts, and managing order fulfillment. It also supports inventory management and warranty claim processing.

Requirements

• Accurately enter key account sales orders into the system.
• Enter transfer orders efficiently to ensure timely delivery.
• Using a provided template, enter and set up new customer accounts in the fulfillment system.
• Review Direct-to-Consumer (D2C) warranty claims and facilitate the replacement process.
• Enter sales return orders and replacement orders accurately.
• Communicate out-of-stock items on sales orders to the sales team for replacement decisions.
• Communicate with sales and marketing teams regarding inventory status and order processing.
• Ensure timely and accurate information flow to support decision-making processes.
• Assist with inventory counts to ensure accurate stock levels, as required.
• High level of accuracy in data entry and order processing.
• Ability to manage multiple tasks and prioritize effectively.
• Strong verbal and written communication skills.
• Team Collaboration
• Familiarity with Microsoft NAV and templates for entering data is a plus.
• Proficiency in English is required.