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Ubiquity Global Services, Inc.Taguig, Philippines
Posted August 13, 2025
Full Time
About the Company
Ubiquity Global Services, Inc., headquartered in New York City with global delivery locations, is a leading CX provider for financial services, healthcare, and e-commerce. The company offers comprehensive solutions including business process outsourcing, customer relationship management, contact center services, compliance management, identity verification, fraud detection, business process automation, transcription, and Medicare & Medicaid managed healthcare solutions. Distinctively, Ubiquity focuses on delivering multilingual, end-to-end services that enhance client and customer experiences across diverse industries.
Job Description
Ubiquity is seeking a Talent Development Lead to shape the growth and success of the organization. This role involves identifying, developing, and managing programs to enhance employee skills and drive organizational success. Responsibilities include program development, implementation, data analysis, and stakeholder communication.
Requirements
- Develop and maintain comprehensive talent development programs
- Support successful communication and implementation of talent development activities
- Manages goal-setting and performance review processes
- Data analysis and implementation of action plans
- Leverages technology for scalable solutions
- Assist support team with self-learning
