Welcome to Ubiquity’s Career Page!

At Ubiquity, we're looking for a Customer Care Representative to join our team. As a customer-obsessed individual, you'll be responsible for delivering exceptional customer experiences, resolving issues, and providing solutions.

Requirements

• High School diploma or equivalent required
• Passion for delivering a stand-out customer experience
• Excellent verbal and written communication skills
• Ability to ask probing questions and problem resolution skills
• Ability to follow instructions for specific customer resolutions tasks
• Ability to work within a high-pressure environment and maintain a positive interaction for the customer
• Intermediate proficiency with PC navigation while providing exceptional customer service
• Ability to read, write, speak and understand the English language in a business environment (85% - 90%)
• Financial services or banking background preferred
• Flexible with schedules and available to work a variety of shifts to include weekends, overnights, holidays or extra shifts to meet the needs of the business