Tier 1 Helpdesk Technician
UIC Government ServicesOklahoma City, Oklahoma, United States
Posted December 4, 2025
Full Time
About the Company
UIC Government Services, known as Bowhead, is a division of Ukpeaġvik Iñupiat Corporation and a leading Alaskan Native Corporation with over 25 years of experience. Offering a wide range of services including IT, logistics, program management, and advanced technology, Bowhead supports defense and civilian government agencies worldwide through its 3000 employees and 300 contracts. The company's unique contracting processes provide flexible options for customers, ensuring premier support across various sectors.
Job Description
Bowhead seeks a Tier 1 Helpdesk Technician to provide multiple tier support to end users. The ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365.
Requirements
- 2+ years of IT help desk experience
- A+ or Network+ Certificate highly preferred
- Security+ Certification highly preferred
- Associate’s Degree in Management Information Systems, Computer Science, or related field and two years of related experience
- Ability to sit/stand for prolonged periods of time
- Climbing, stooping, bending, kneeling, crouching or crawling
- Prolonged use of video display terminals
- Use of hands to finger, handle or feel; hands, arms, feet and legs. Sequentially or simultaneous with repetition
- Ability to Id and distinguish colors
- Irregular work hours
- Intense concentration with few opportunities for break
- Frequent travel from primary place of work
- Unpredictable deadlines or demands for work product
- Reach/relocate items above shoulder
- Working around machinery
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
