UJET is a leader in AI-powered contact center innovation, offering a cloud platform that leverages cutting-edge AI, true multimodality, and a mobile-first approach to redefine the customer experience. By infusing AI across every aspect of customer journeys and operations, UJET empowers agents, optimizes experiences, and transforms contact center processes for efficiency and actionable insights. Built on a secure, scalable cloud-native architecture with a CRM-first approach, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth.
UJET is seeking a Technical Writer to create high-quality documentation for their Cloud Contact Center solution, including SDK guides, CRM integration instructions, and API references. This hands-on role involves collaborating with product managers, engineers, and customer success teams to document products and help them consolidate existing documentation into Zendesk and Confluence. The company is focused on AI-powered contact center innovation and provides an exceptional customer experience.
UJET is a leader in AI-powered contact center innovation, offering a cloud platform that leverages cutting-edge AI, true multimodality, and a mobile-first approach to redefine the customer experience. By infusing AI across every aspect of customer journeys and operations, UJET empowers agents, optimizes experiences, and transforms contact center processes for efficiency and actionable insights. Built on a secure, scalable cloud-native architecture with a CRM-first approach, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth.