Customer Coordinator
Universal Business TeamEngland, United Kingdom
Posted August 22, 2025
Full Time
About the Company
The Universal Business Team (UBT) is a fast-paced global consulting organisation supporting over 3,000 family businesses across 19 countries. We provide our customers with an unprecedented range of business advisory, coaching, consulting and training programs to move their business forward. We also partner with leading brands around the world, leveraging our group buying power to ensure our customers can access products and services at competitive prices. UBT has a unique value proposition to our customers and our staff in that all profits are invested into a higher purpose - education and charity work. OneSchool Global is one of the largest progressive independent school networks in the world, with over 100 schools in 21 countries. Rapid Relief Team provides food and water to emergency services during times of disaster, and supports the homeless and people with disability.
Job Description
This Customer Coordinator role involves being the central point of contact for customers, ensuring efficient and professional handling of enquiries, and supporting the sales and service teams. Responsibilities include managing inquiries, resolving issues, identifying process improvements, and maintaining accurate records. The role requires a proactive, self-motivated individual with strong organizational and communication skills.
Requirements
- Strong organizational skills
- Excellent communication skills (written and verbal)
- Proactive and self-motivated approach
- Competence with Microsoft Office (Excel)
- Previous experience in customer service, sales support, or administration
Benefits
- Free parking
- Auto-enrolment pension
- Fresh food ingredients provided in the office
- Flexible working hours