The Director, Employee Experience partners with People and Culture and Advancement leadership to design and implement a holistic strategy to inform, recognize, and engage Advancement staff across the enterprise. The Director owns the creation of annual Advancement staff communication and engagement plans, ensuring strategic, effective use of communication channels including newsletters, digital collaboration tools, in-person gatherings, and virtual stand-up meetings.
Requirements
- Develops and implements a holistic employee experience strategy that integrates engagement, onboarding, communication, recognition, retention, and change initiatives.
- Serves as a change management partner to the organization, ensuring strong internal communication plans are present for major initiatives, organizational developments, and new processes.
- Oversees onboarding and orientation to ensure a positive introduction and integration for new hires.
- Facilitates training, workshops, or focus groups to support staff understanding, commitment, and active participation.
- Encourages staff input and feedback through listening sessions, pulse surveys, and employee experience surveys.
- Analyzes employee feedback, program effectiveness, and workforce trends; reports actionable insights and recommendations to leadership, particularly around retention and engagement.
- Partners with Advancement leadership, People and Culture colleagues, and analytics teams to anticipate and measure employee needs, address concerns, and maximize engagement and retention, particularly during transition periods.
- Provides consultative, data-driven guidance to leadership regarding culture, belonging, retention, engagement, recognition, and staff communication.
- Oversees the creation and management of staff recognition programs that celebrate individual and team contributions, milestones, and successful adaptation to change.
- Collaborates with managers to foster a culture of frequent, meaningful appreciation and recognition.
- Leads cross-functional staff members in delivering innovative programs and managing transitions tied to strategic priorities.
- Ensures compliance with University policies and best practices.
- Seeks opportunities for professional development that will enhance job performance including attending webinars, seminars, building networks within the University and with colleagues at peer institutions.
- Manages employees by establishing annual performance goals, allocating resources, assessing annual performance, and determining individual merit, incentive and/or promotional increases.
- Ensures and may help develop short- and long-term human resources plans and operational policies for a unit.
- Develops and administers the HR budget for the unit and manages expenses.
Benefits
- Health insurance
- Retirement plan
- Paid time off
