Client Delivery Manager (NYC)
UpClearNew York, New York, United States
Posted July 17, 2025
115000 - 155000 USD year
Full Time
About the Company
At UpClear, our mission is to empower Consumer Goods brands to maximize revenue performance and trade investment returns through intelligent, collaborative software—providing a single source of truth, streamlined automation, and actionable insights. BluePlanner Revenue Management software supports end-to-end processes from Annual Operating Planning to Account Planning and Execution. It is used by brands globally at various stages of growth. Client partners include Beyond Meat, Blue Buffalo, Blue Diamond Growers, Community Coffee, Coty, Danone, Ferrero, Godiva, Jelly Belly, Hovis, King Arthur Baking Company, King’s Hawaiian, Kodiak Cakes, KP Snacks, Kraft-Heinz, LALA, Martinelli's, Nissin, Perfetti Van Melle, Reckitt Benckiser, Spindrift, Twinings, Vita Coco, Warburtons and Yoplait. UpClear services its clients with teams in New York, London, Paris and Singapore.
Job Description
UpClear is seeking a Client Delivery Manager to lead the end-to-end delivery of TPM software implementations and provide project management support to clients. The role involves developing and managing project plans, running discovery workshops, and directing technical resources.
Requirements
- Bachelor's degree with a minimum 3-6 years of work experience, including Business Analysis and Project management
- TPM Software Experience. Familiarity with leading TPM platforms (e.g., BluePlanner, SAP TPM, CAS, Adesso, Exceedra)
- CPG Industry Knowledge. Understanding of CPG trade terms, promotional spend tracking, and customer planning cycles
- Ability to manage delivery through both Agile sprints and milestone-based approaches
- Strong collaboration and project management skills
- Strong stakeholder management and persuasion skills
- Ability to quickly diagnose and address issues/concerns from multiple levels of the client organization and communicate effectively
- Ability to successfully manage ambiguity and adapts to changing conditions during project planning and execution
- Ability to work with standard oversight and identify ways to contribute “above and beyond” day to day tasks
- Ability to take initiative to establish better “Ways of Working” in the organization and serve as an example and mentor to more junior resources
- Team player with the willingness to step up when needed
Benefits
- Various Health Care Plans
- Retirement Plan with company match (401k, IRA)
- Commuter Benefits
- Generous Paid Time Off package
- Paid Maternity leave
- Paid Parental bonding leave
- One month paid sabbatical
