Customer Success Manager
UpHill HealthLisbon, Portugal
Posted February 25, 2025
Full Time
About the Company
UpHill is a healthcare technology company that develops care orchestration software to streamline healthcare processes and improve patient outcomes.
Job Description
Customer Success Manager - Shape the Future of Healthcare. Lead customer onboarding, build relationships, and drive growth and expansion. Proven experience in customer success and healthcare technology.
Requirements
- Proven experience as a Customer Success Manager or similar role in SaaS or healthcare technology.
- Strong understanding of customer success metrics and strategies for driving adoption and growth.
- Excellent communication and interpersonal skills, with a focus on relationship-building.
- Proficiency in English (written and spoken); other languages (e.g., Spanish) are a plus.
- Problem-solving mindset with the ability to navigate complex challenges.
- Passion for healthcare and a commitment to improving patient outcomes.
- Previous experience in digital health (nice to have).
Benefits
- Competitive salary
- Flexible work options
- Comprehensive health insurance
- Top-tier equipment – New PC + budget for peripherals
- No BS culture
